No actual question shows up for this question

[kecker]

No actual question shows up for this question...only the possible answers.

[kecker]

See attached

Screenshot.png (42.74 KiB) Viewed 6381 times

[admin]

Hi,
I just tried to view it and I do see the full problem statement. It seems for some reason, the window is not getting painted correctly. Could you please let me know the details of your environment (OS, JDK version, RAM etc) so that we can investigate?
Also, could you please try resizing the window a bit to see if it repaints correctly?

thank you!

[kecker]

Using Ubuntu, with Java 6.

[admin]

Could you please download the ets file again and see if the problem still exists - http://enthuware.com/downloads/japv7.ets

[kecker]

When I restarted the program yeah, that question showed up again.

However in then taking another quiz, again one of the questions the text didn't show up.

Between questions not showing up and knowing that half the questions that DO show up aren't going to be on the actual exam, it's really hard to judge my performance on these quizes

[admin]

I am very sorry you feel that way. Please let me know your orderid on our support emailid and I will issue a full refund.

HTH,
Paul

[kecker]

At this point I'm more concerned with why questions aren't showing up. Each 20-question quiz I take at least one of them will not show up.

[admin]

Can you please let me know the question id of the new one that is not showing up? May be there is something common in these questions that is causing this problem.

I have already forwarded this to our development team. They are looking into the issue.

You may try running it with JDK 7 instead of 6 because sometimes repaint issues can occur because of the combination of the OS and JDK. Or just try to manual resize the window a little bit to see if it repaints correctly.

If there is anything else that can I do for you at this time, please let me know.

-Paul.