Clearing History When you open a question bank for the firs time, ETS Viewer creates a work folder under your home directory by default. For example, if you open 1z0-819 question bank, it will create C:\Users\<your user name>\ETSWF_com_enthuware_ets_1z0-819 folder. All your test test data including your tests, responses, notes, and progress report is stored here in different files. You can clear all your history just by deleting all the files in this folder.
You can also remove individual test attempts from ETS Viewer itself. (Right click on a test attempt and delete). But this will not affect the global average score that has already been computed.
Backing Up History You can easily take the back just by copying the workfolder. You can even move your history to another machine by copying the same work folder. See this image to see and change the location of the work folder:
Except disk failure and manual deletion of work folder, there is no possiblity of the data ever getting lost. We haven't received a single complaint regarding loss of data. In fact, the design of the data storage is such that even a hard reboot will not cause the data to be lost. Cosmetic preferences (such as window size and location) are stored using Java Preferences API and on windows platform it usually goes to windows registry. This might be lost in case of registry corruption.