FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 17664
2 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 12309
3 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 18084
4 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5405
5 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6416
6 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 84161
7 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 5789
8 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 17662
9 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 1660
10 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 6983
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 14000
2 Jar file has Virus or is corrupt!!!
Updated: 30 Apr 2014
Enthuware 4879
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 163595
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5009
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 12857
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5487
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3148
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5182
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 4725
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 124089
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 99355
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 25790
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 82804
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63153
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 6594
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 5741
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 4676
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 64083
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3418
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3004
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3456
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 03 Apr 2014
Enthuware 2858
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 2814
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 3550
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3011
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2201
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 2553
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4361
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 7965

100% Money Back

100% Money Back We were the first in the industry to give full money back guarantee if a user fails the exam.


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We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

Tom Silverman

From the beginning I had contacted enthuware for project guidance. Enthuware sends you a sample project which encapsulates the general SCJD requirements and meets them. This is not a project that you can submit but it has very nice architecture and is very helpful in solving the network and alone...

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