FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 150
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 18058
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 12632
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 18681
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5567
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6575
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 85083
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 6117
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 18288
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 1791
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7158
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 14405
2 Jar file has Virus or is corrupt!!!
Updated: 30 Apr 2014
Enthuware 5125
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 165519
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5155
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 13249
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5621
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3283
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5331
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 4912
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 124910
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 100168
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 25977
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 83014
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63322
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 6800
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 5908
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 4805
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 66098
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3544
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3108
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3605
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3076
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 2959
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 3722
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3178
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2318
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 2705
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4502
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 8340

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We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

Rich Dubois

I did buy the Enthuware mock exams for $29 dollars, I think it was worth the price. There is a lot of material covered in Enthuware that is not in HFSJ. There were only 2 questions of this nature that directly helped with the actual exam. This extra info did add to my general understanding of WC\...

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