FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 487
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 19149
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 13323
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 20253
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 5912
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 6987
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 87119
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 6893
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 19820
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 2148
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 7610
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 15600
2 Jar file has Virus or is corrupt!!!
Updated: 28 Jul 2017
Enthuware 6079
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 170322
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 5507
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 14272
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 5967
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 3569
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 5665
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 5220
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 126932
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 101694
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 26379
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 83469
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 63725
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 7255
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 6271
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 5164
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 69790
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 3909
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3369
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 3983
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 3711
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 3313
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 4096
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 3582
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 2647
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 3069
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 4891
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 9163

100% Money Back

100% Money Back We were the first in the industry to give full money back guarantee if a user fails the exam.


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We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

Chad Michaels

The best decision I made was to purchase Enthuware for exam-preparation software.

Features

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 Chat with and see Average Scores of other users
 Allows you to take notes while taking a test
 Store your resources and urls

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We were also the first to offer complete money back guarantee.

Volume Discounts

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