FAQ - Contents
 
Getting Started top
# Article Title Author Hits
1 How to deal with out of syllabus questions?
Updated: 29 Apr 2017
Enthuware 1155
2 I need step by step instructions to install your s/w.
Updated: 16 Mar 2017
Enthuware 20738
3 How do I get started with Trial or Full Version?
Updated: 25 Sep 2012
Enthuware 14347
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 Apr 2009
Administrator 22419
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 Apr 2009
Administrator 6527
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 25 Sep 2012
Enthuware 7625
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 28 Jan 2016
Enthuware 89583
8 How do I get ETS Viewer?
Updated: 14 Apr 2009
Administrator 8144
9 What is the best way to prepare using Enthuware tests?
Updated: 14 Feb 2013
Enthuware 21769
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 07 Jul 2015
Enthuware 2707
11 Are the questions repeated if I take a test multiple times?
Updated: 20 Apr 2014
Enthuware 8210
Installation top
# Article Title Author Hits
1 It is not working!!!
Updated: 16 Mar 2017
Enthuware 17440
2 Jar file has Virus or is corrupt!!!
Updated: 28 Jul 2017
Enthuware 7513
3 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 13 Feb 2013
Enthuware 176399
4 The license that I received from you is not working. What should I do?
Updated: 13 Apr 2009
Administrator 6072
5 How do I verify that I have Java on my machine?
Updated: 30 Apr 2014
Enthuware 15987
6 ETS Viewer freezes up upon opening a file on Mac
Updated: 25 Jan 2014
Enthuware 6570
7 What files do I need to backup if I have to re-install?
Updated: 01 Aug 2012
Enthuware 4112
8 I do not have Internet access at home. How do I install the s/w at home?
Updated: 13 Apr 2009
Administrator 6344
9 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 Apr 2009
Administrator 5826
Licensing top
# Article Title Author Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 28 Jan 2016
Enthuware 129718
2 Does the License expire?
Updated: 22 Apr 2016
Enthuware 103237
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 23 Jun 2013
Enthuware 27081
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 07 Oct 2013
Enthuware 84150
5 How do I order and get multiple licenses?
Updated: 19 Sep 2012
Enthuware 64383
Upgrades/Updates top
# Article Title Author Hits
1 How can I get updates?
Updated: 14 Apr 2009
Administrator 8025
2 How soon and how many times can I get an upgrade?
Updated: 09 Apr 2011
Enthuware 6962
Refund Policy top
# Article Title Author Hits
1 How do I get a refund?
Updated: 23 Sep 2015
Enthuware 5793
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 05 Nov 2015
Enthuware 73637
Payment top
# Article Title Author Hits
1 I want to purchase but I am concerned about security.
Updated: 07 Aug 2012
Enthuware 4567
2 I paid by my debit card but the order was cancelled.
Updated: 04 Aug 2012
Enthuware 3967
3 Can I pay by Debit Card?
Updated: 04 Aug 2012
Enthuware 4771
Advanced Features top
# Article Title Author Hits
1 Font size is too small
Updated: 24 May 2017
Enthuware 4734
2 Tracking progress while using multiple machines
Updated: 01 May 2014
Enthuware 3874
3 See answers without taking a test
Updated: 02 Jan 2014
Enthuware 4711
4 Standard Tests vs Objective wise Tests
Updated: 13 Mar 2013
Enthuware 4241
5 Automatic Updates
Updated: 16 Mar 2013
Enthuware 3109
6 Is it possible to hide the number of correct options?
Updated: 02 May 2014
Enthuware 3558
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 02 May 2014
Enthuware 5539
8 Is there any way to print all the questions and answers?
Updated: 02 May 2014
Enthuware 10018

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We are confident about the quality of our products. We will refund your money in full if you fail the exam after passing any one of our standard tests in first attempt or even if you find any three mistakes in our material within 3 months of purchase.

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Customer Reviews

Tom Silverman

From the beginning I had contacted enthuware for project guidance. Enthuware sends you a sample project which encapsulates the general SCJD requirements and meets them. This is not a project that you can submit but it has very nice architecture and is very helpful in solving the network and alone...

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