Problem with Mobile Enthuware Studio

[MM987MM]

Since ca. 3 months I use 'Mobile Enthuware Studio'. I solve the tests and my results are saved - just standard usage.

Today morning (European zone) I wanted to take the next test, but after logging into the service I got the information:

"We apologize for the inconvenience, but you will need to install the latest version of this application".

What's more, my results from all previous tests are gone. My first thought was: how can I install an application which I normally use in the browser?

Ok, I know that there is a version which is working just as a desktop app, but this is not the option which I wanted. I chose the Mobile option to have an access to the Enthuware tests on my telephone as well as on my computer. I just want to use Enthuware as I used to during the last months (in the browser) and have an opportunity to see my previous tests.

Are you making any update/changes and after few hours everything will work as in the past? Or should I really install the desktop version?

[admin]

You don't need to install anything. Please refresh the page in your browser using Control + F5. That's it.
You will not lose your data.

If you still get the same issue, that means your browser is still using the old cached version of the page. Try using incognito mode to make sure it uses the latest version. It will work.

Try after clearing browser cache and it will work in regular mode as well.

[MM987MM]

When I was trying to refresh few hours ago, it didn't change anything and I was in stress because I have the exam in 2 weeks.
Few minutes ago I refreshed again and it started to work. Thank you.