Does the License expire?

The Desktop license does not expire. You can use it as long as you need. However, free upgrades and support are available only up to 6 months after purchase so please keep your license safe in case you need it after 6 months. It cannot be retrieved from our server after six months of purchase and we do not provide any support after 6 months of purchase.

The Web/Mobile license expires after the subscription period. You will not be able to login after this period.
To get additional Web/Mobile access, you may go to the same order page and purchase additional Web access.

Can the License be transferred?

Desktop License does not expire and you can use it as long as you want and on which ever machine you want, but the license cannot be transferred to another person. Only the purchaser (or the one for whom the license is purchased) is authorized to use the product. If you have purchased multiple licenses, once you assign a license to an end user, you cannot reassign the same license to another user.

What happens if my machine crashes and I want to use the ETS Question Bank on another machine?

The license is not tied to any machine. It is tied to a customer. So you can use the same License Key on any machine you want to. If you have lost the License Key and are within the support period, you can supply the Orderid and Emailid in the automatic license tab (this is displayed when you open an ETS Question Bank) in ETS Viewer to let it download the license automatically.