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FAQ
 
Getting Started
  Title Hits
1 How to deal with out of syllabus questions?
Updated: 14 July 2018
2428
2 I need step by step instructions to install your s/w.
Updated: 30 October 2018
25688
3 How do I get started with Trial or Full Version?
Updated: 2 August 2018
15908
4 All I have got is a *.ets file. What do I do with it? How do I open it?
Updated: 14 July 2018
26940
5 I see a blank screen after I run ETS Viewer! How do I see the questions and tests?
Updated: 14 July 2018
7216
6 I have been charged, where are my Registration details? My order has been processed but I still haven't received the license. What is going on?
Updated: 14 July 2018
9579
7 Can I access the mock exams from my iPhone/iPad/Android?
Updated: 30 October 2018
93653
8 How do I get ETS Viewer?
Updated: 14 July 2018
9268
9 What is the best way to prepare using Enthuware tests?
Updated: 14 July 2018
23141
10 Should I use Standard Tests or Objective-wise Tests?
Updated: 14 July 2018
3268
11 Are the questions repeated if I take a test multiple times?
Updated: 14 July 2018
9007
Installation
  Title Hits
1 Firewall is blocking etsviewer.jar from downloading
Updated: 22 August 2018
580
2 It is not working!!!
Updated: 14 July 2018
18480
3 Jar file has Virus or is corrupt!!!
Updated: 14 July 2018
8240
4 I am trying to open a .ets file using ETS Viewer but it is asking for a license key. How do I get it?
Updated: 2 August 2018
178669
5 The license that I received from you is not working. What should I do?
Updated: 8 September 2018
6627
6 How do I verify that I have Java on my machine?
Updated: 14 July 2018
16951
7 ETS Viewer freezes up upon opening a file on Mac
Updated: 14 July 2018
7114
8 What files do I need to backup if I have to re-install?
Updated: 21 October 2018
4631
9 I do not have Internet access at home. How do I install the s/w at home?
Updated: 14 July 2018
7033
10 I get a message saying "This Question Bank is not genuine". What should I do?
Updated: 14 July 2018
6454
Advanced Features
  Title Hits
1 Font size is too small
Updated: 14 July 2018
5831
2 Tracking progress while using multiple machines
Updated: 21 October 2018
5789
3 See answers without taking a test
Updated: 14 July 2018
5334
4 Standard Tests vs Objective wise Tests
Updated: 14 July 2018
5008
5 Automatic Updates
Updated: 14 July 2018
6171
6 Is it possible to hide the number of correct options?
Updated: 14 July 2018
4521
7 Is the Performance History stored? Can it be reset? Is it possible to lose it erroneously?
Updated: 21 October 2018
6536
8 Is there any way to print all the questions and answers?
Updated: 14 July 2018
10777
Licensing
  Title Hits
1 I am still confused about Desktop License and Web/Mobile License.
Updated: 14 July 2018
131174
2 Does the License expire?
Updated: 14 July 2018
104345
3 What happens if my machine crashes and I want to use the ETS Question Bank on another machine?
Updated: 14 July 2018
27795
4 On how many systems can I install the s/w using one license and how long can I use the s/w?
Updated: 14 July 2018
84928
5 How do I order and get multiple licenses?
Updated: 14 July 2018
65110
Refund Policy
  Title Hits
1 How do I get a refund?
Updated: 14 July 2018
6819
2 OCA OCP Brain Dumps for OCJP OCAJP
Updated: 14 July 2018
77745
Upgrades/Updates
  Title Hits
1 How can I get updates?
Updated: 14 July 2018
8543
2 How soon and how many times can I get an upgrade?
Updated: 14 July 2018
7502
Payment
  Title Hits
1 I want to purchase but I am concerned about security.
Updated: 14 July 2018
5137
2 I paid by my debit card but the order was cancelled.
Updated: 14 July 2018
4455
3 Can I pay by Debit Card/PayPal/PayTM/Bank Deposit/Cash?
Updated: 30 August 2018
5455
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